What is the cancellation, credit, and refund policy? What happens if I can't go?

CANCELLATIONS, CREDITS, AND REFUNDS

Invoice payments made after the deposit are fully refundable until August 1, 2024 less any service fees paid and the resort waiver. Deposit payments are non-refundable, along with any service fees and the resort's "Change For Any Reason Waiver", which will be included on your invoice unless you opt out. This wavier gives you a credit for the room portion of your total invoice and allows you to rebook within a year. If the resort waiver is not included on your invoice, then you do not have it. If you did not purchase it at the time of booking, contact us to see if we can still add it. We highly recommend the same.

See full event registration terms here for more information. 

Concations highly recommends this and that you ALSO purchase third-party trip cancellation insurance and travel health insurance.

NOTE: The change for any reason waiver allows you to reschedule your trip at any time before the day of your arrival without losing your entire investment by covering the room portion of your registration costs. It does not refund any payments that you made. You will be able to use that credit for one year from your original travel dates, but you cannot re-buy the waiver after you re-book. The resort change for any reason waiver is through the resort and Conations is not responsible for it.

MORE INFO IS HERE

Please also note other options here