Making changes to your reservation (dates, roommates, bus transfers, etc.)

MAKING CHANGES TO YOUR RESERVATION: 

• Please use the Change/update form if you need to:

• Change arrival and/or departure dates
• Change room category type
• Change payment method
• Add one or two people to your room
• Replace one or two of your roommates
• Add Bus transfers for one or more people in your room (including new people)
• Buy the resort's change at any time waiver

• If you need to cancel your reservation, please submit a ticket or contact support@concations.com 

• Please submit a ticket or contact support@concations.com any time if you need any other help or with any other questions!

Please note that changes are subject to the resort and event booking polices and terms, and not all changes may be available depending on when you booked and when the change is needed. Changes may be subject to additional fees. You can request changes to your booking at anytime by submitting the change form at www.kinkycaribbean.com/changes; however please note that the resort policy regarding changing dates and roommates applies and changes may not be possible after 30 to 60 days prior to the event. 

The resort approves all change requests at its discretion and subject to its then-existing policies. We do not have control over their decisions but we will make our best effort to accommodate your requests.